Case Study Response: How Best Learners Address the Issue

Case Study Response - Select one of the case studies that were part of this session’s assigned reading. Write a 2–3-page

paper that responds to the questions posed at the end of the case study. Please also

include in the case study paper what you have personally learned from the case

study that you could directly apply in your current or future position in the health

care field (or other job) as well as how a biblical worldview would impact this

application. Please use APA formatting in your paper and submit by the posted due date using

the Session 1 Case Study Response link. Review the rubric available in Due Dates and Grades

for specific grading criteria.

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Reading:

Buchbinder, S., Buchbinder, D, & Shanks, N. (2014). Cases in health care management.

 Why Won’t She Just Retire – Case 4 (p. 11)

 No Plan in Sight – Succession Planning in a Small Rural Hospital – Case 5 (p. 15)

 Back to School – Case 52 (p. 181)

 The Lesser of Evils – Case 55 (p. 197)

 The Dream Job Interview – Case 60 (p.213)

Fried, B.J., & Fottler, M.D. (2015). Human resources in healthcare: Managing for

success (4th ed.).

 Chapter 7: Recruitment, Selection, and Retention

 Chapter 13: Healthcare Workforce Planning

www.sas.com - Review employee benefits used for recruitment.

Biblical Perspective

Read Nehemiah 1-2. 

When Nehemiah heard about the disrepair of Jerusalem, he immediately fasted and prayed

before taking action. He sought the heavenly King before obtaining the authority of King

Artaxerxes to leave Susa and return to Jerusalem….

Answer - Case Study Response

…………………….has determined that she will continue to work till the age of 70. Rose is unwilling to resign from her position because she does not wish to have the remainder of her salary withheld. On the other hand, Denise is outraged and has no intention of continuing in her current post as AVP. Denise believes she was promised a promotion at the time of her hiring, and all she wants now is to be given a chance.

Denise's behavior has changed or become distracting to people around her; she is also defaming the HR department, which could result in additional problems and a lack of trust among other employees. The executives have used inefficient tactics to motivate their employees, which is a workplace behavior issue. Despite the misleading promise, the case study demonstrates that Denise has been extraordinarily dedicated and helpful, coming up with novel and excellent approaches to ensure work quality at City Medical Centre. There are no defined standards to follow when addressing an employee behavior issue within a corporation.

Rose's inability to retire when she had planned to is one of the three contributing elements to this difficulty. If Rose had retired according to the organization's policies, perhaps the issue would have been simpler to comprehend. Denise's claim that she was informed she would be promoted after two years of employment raises a second problem (Buchblinder, 2014).

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During the course of the interview, she took notes on what was told to her. According to Human Resources, Denise was just informed that such a promotion was possible; a promotion was never promised to Denise at any point. Denise received no indication that she had been promoted in the offer letter. Denise's knowledge of the process, mistakes in the application process, and economic………….

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